namemamun ®   19-Dec-2023 10:15

Investigating human error: Incidents, accidents and complex systems


Year: 2017
Language: english
Author: Barry Strauch
Genre: Handbook
Publisher: CRC Press
Edition: 2nd Edition
Format: PDF
Quality: eBook
Pages count: 344
Description: Like the rest of the modern world, I owe an enormous debt to the skills
of professional accident investigators. As a traveler and a consumer, I am
extremely grateful for what they have done to make complex technologies
significantly safer; but as an academic, I have also been especially dependent
on their published findings. Although, mercifully, I have had very little firsthand
experience of the real thing, this has not prevented me from writing,
lecturing, and theorizing about the human contribution to the breakdown of
complex systems for the past 30 years or so. There are perhaps two reasons
why I have so far been able to pull this off. The first is that the ivory tower
provided the time and resources to look for recurrent patterns in a large
number of adverse events over a wide range of hazardous technologies, a
luxury that few “real-world” people could enjoy. The second has been the
high quality of most major accident reports. If such accounts had later been
shown to lack accuracy, insight, analytical depth, or practical value, then
my reliance upon them would have been foolish or worse. But while many
have challenged the theories, very few have questioned the credibility of the
sources.

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